Refund policy

🔁 RETURNS

We accept returns within 14 days of delivery for store credit or a refund.
Items must be in new, unworn condition with tags attached.
Refunds will be processed to your original payment method within 7 business days of receiving the return.
Final sale items and custom pieces are not eligible for return.

We offer exchanges within 14 days of receiving your order.
Items must be unworn, unwashed, and in original condition with tags attached.
Customers are responsible for return shipping unless the exchange is due to a defect or error on our part.
To request an exchange, please email us at loveall@playfulpleats.com